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Refund Policy

Details about Refund Policy at www.autelshop.com

Full refund 

1. When you receive your item and find quality problem,we will refund to you fully. Which exists using problem in the hardware, 
software or adapters.

2. If we send wrong item to you, which is our responsibility to refund full item value and pay the extra fee for you.

3. If you order the wrong products, please send the full parcel back to use, we will refund your money, but need to reduce the shipping fee we send to you first time.

Item Lack of Stock 

1. If product is out of stock, we will send email to ask if you want to change or get refund. If you want to get refund, we will refund the money for this goods to you, if this order still have other things, we will send the rest to you. If you want to cancel the order, we will refund full money to you.

2. When the product is lost in transit to you by shipping company, we will refund fully or send you a new good item again.